Tasmania was hit by a “major statewide outage” on Tuesday, affecting internet and phone services across the state and wreaking havoc on retail and banking services.
Telstra’s telecommunications services were back online in Tasmania after a cable from the mainland suffered “massive damage.”
“There was massive damage to the cable in Melbourne caused by third party civil works,” Telstra said in a statement.
The outages affected ADSL and NBN internet services, some free-to-air TV and radio stations, and mobile data services.
On Tuesday, electricity distributor TasNetworks said it was experiencing a “major statewide internet outage” caused by “upstream provider issues.”
Reports also said that EFTPOS and banking services were affected, with some people caught out and unable to pay for goods and services.
A spokesperson for Hobart International Airport said the outage affected the check-in processes at the airport, delaying several flights.
Earlier, Tasmania Health Commander Kathrine Morgan-Wicks said health services across the state were continuing, and the emergency assistance line triple-0 “had not been affected.”
“Our hospitals continue to be operational with continuity plans activated as needed,” Morgan-Wicks said.
Meanwhile, Tasmanian Premier Peter Gutwein said the outage was “not a cybersecurity-related incident.”
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