Rising Temperatures Crash UK Hospital Computers

Several computers at the Guy’s and St Thomas’ Hospitals in London have been crashing for the past three weeks due to last month’s heatwave across the country.

Due to computer failures at the height of last month’s heatwave, two of the Guy’s and St. Thomas’ hospitals in London have had to postpone appointments, cancel surgeries, and move dangerously ill patients to different facilities for the past three weeks.

Because of the prolonged outage, doctors have been unable to remotely access patients’ medical records and have been forced to manually record consultation outcomes. Clinicians have also been forced to make calls for the findings of diagnostic tests such as CT and MRI scans because access to the reports is also down.

Reports indicate that the Guy’s and St. Thomas’ hospitals’ datacenters experienced outages due to ineffective air conditioners that were meant to cool the computer servers.

The head of Guy’s and St. Thomas’ trust, Professor Ian Abbs, has apologized for the inconvenience the crash brought.

“My executive colleagues and I want to extend a heartfelt apology to all those who have been affected by the extremely serious IT problems that we have been experiencing,” said Abbs.

The Guy’s and St. Thomas’ trust was also driven to recommend that other NHS departments refrain from sending any non-urgent requests for blood tests, X-rays, or other imaging scans on July 25.

Abbs said that the IT teams at the trust have been “Working incredibly hard with operational and clinical colleagues, to get systems back up and running and then fully tested before we release them back to the organization.”


© Fourth Estate® — All Rights Reserved.
This material may not be published, broadcast, rewritten or redistributed.