Starbucks will close 16 stores across various cities in the United States due to safety concerns.
Starbucks will close stores in Seattle, Los Angeles, Philadelphia, Washington, DC, and Portland, Oregon, at the end of July this year after a surge in reported drug use among customers.
“After careful consideration, we are closing some stores in locations that have experienced a high volume of challenging incidents that make it unsafe to continue to operate,” an unnamed Starbucks spokesperson told CNN.
Howard Schultz, CEO of Starbucks, announced his plans for “the reinvention of the next chapter of the company” in a letter on Monday.
“We are now laying the foundation for the next Starbucks– a company even more true to our shared mission: To inspire and nurture the human spirit– one person, one cup, and one neighborhood at a time,” Schultz said.
Debbie Stroud and Denise Nelson, senior vice presidents of US operations, discussed safety in Starbucks stores.
“Partners… You’re also seeing firsthand the challenges facing our communities– personal safety, racism, lack of access to healthcare, a growing mental health crisis, rising drug use, and more. With stores in thousands of communities across the country, we know these challenges can, at times, play out within our stores too. We read every incident report you file– it’s a lot,” Stroud and Nelson said in a letter.
Stroud and Nelson added Starbucks also offers active shooter training and other types of training.
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