UK Discount Retailer ‘The Works’ Reports Data Breach, Stores Closed

UK retail chain The Works has been forced to close down its stores after being hit by a cyberattack.

The undetermined cyberattack reportedly disrupted supply chains, logistics, and payment systems.

“Replenishment deliveries to the Group’s stores were suspended temporarily and the normal delivery window for the fulfillment of online orders was extended, but store deliveries are expected to resume imminently and the normal online service levels are progressively being reintroduced. The Company does not currently anticipate that this incident will have a material adverse impact on its forecasts or financial position,” said The Works.

The works claimed that their third-party credit and debit card payment processors have also been changed to prevent credit data theft.

“Customers can continue to shop safely at The Works, both in-store and online. All debit and credit card payment data are processed securely outside the Group’s systems, via accredited third-party networks and, therefore, there is no risk that this payment data has been accessed improperly,” the Works added,

According to The Works, it has disabled all internal and external access to its systems, including email services after noticing the breach and has reached out to cybersecurity experts to conduct investigative and recovery work.

No group has claimed responsibility for the cyberattack on The Works.


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