ID.me Will No Longer Require Facial Recognition Following IRS Backlash

Verification company ID.me said it will no longer require users to verify their identities through facial recognition following backlash regarding the technology’s safety concerns.

“Today, ID.me announced a new option to verify identity without using automated facial recognition and will make this available to all public sector government partners”, ID.me said in a statement on Tuesday.

The company said that the decision followed “feedback about facial recognition” and will make it possible for government agencies to give users the option to verify their identity by talking to a human agent, instead of using ID.me’s software.

On Monday, the U.S. Internal Revenue Service said that it will stop using facial recognition to authenticate people creating new accounts online. ID.me was the private company providing verification software for the agency.

ID.me verifies identities for 30 states and several other federal agencies, including the Treasury Department and the Social Security Administration.

Users will be able to delete all of their selfies and photos in their accounts beginning Mar. 1, the contractor added.


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