Tesla, Inc. recalled 134,951 Model S and Model X vehicles with touchscreen displays due to potential safety risk.
The recalled vehicles with the touchscreen displays posed possible safety risks, including the loss of rearview or backup camera images, exterior turn-signal lighting, windshield defogging and defrosting systems that “may decrease the driver’s visibility in inclement weather.”
According to the National Highway Traffic Safety Administration, the company had 12,523 claims and complaints about the issue.
After reviewing the claims and complaints, NHTSA said that “during our review of the data, Tesla provided confirmation that all units will inevitably fail given the memory device’s finite storage capacity.”
In response to this issue, Tesla will replace the defective part and reimburse customers who have paid to replace a part that failed because of lifetime wear.
The recall will begin March 30.
NHTSA sought a recall of 158,000 vehicles. However, Tesla announced that the recall does not include some vehicles with upgraded processors that were built after March 2018.
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