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Tuesday, January 12, 2021

Puerto Rican Authorities Closes 911 Call Centers after Workers Tested Positive for COVID-19

Authorities in Puerto decided to shut down the two 911 call centers on Saturday night after several workers tested positive for COVID-19, as the infection rate keeps rising in the Caribbean Island.

Authorities in Puerto decided to shut down the two 911 call centers on Saturday night after several workers tested positive for COVID-19, as the infection rate keeps rising in the Caribbean Island.

In a televised address, Puerto Rico’s Public SAFETY Secretary Pedro Janer said that people should call the Caribbean island’s emergency management agency ay 787-724-0124 or police at 787-343-2020 i9n case of emergency. He also pointed out that both agencies are operating 24 hours per day.

However, he said that people calling the first number will get a recording asking them to call 911 for an emergency. Then the recording provided callers with a directory.

The president of Puerto Rico’s Association of Emergency Managers Nazario Lugo said “this is serious,” pointing out that he was shocked at the government’s temporary plan to handle emergencies for the 3.2 million people on the island.

He also said that officials should relay 911 calls through to another number, rather than forcing people to call a long number that they would have to read or hear about on the news.

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